FAQ & Troubleshooting

The most common questions NTE players search — and direct answers.

Who should I pick for the free S-Class selector?▼

Nanally or Zero for most players — strong DPS with good element coverage. See beginner guide and tier list.

Why is my damage so low despite high-level characters?▼

You are likely ignoring Esper Cycle reactions. Build a Duo or Triple Cycle team. Read the elements guide.

How do I set up cross-save?▼

Link a Perfect World Games account in settings before progressing. Supports PC, PS5, iOS, and Android.

Should I pull on the Hotori banner?▼

Hotori is a strong Cosmos DPS that pairs with Zero. Worth pulling if you need Cosmos coverage — only if you can finish a cycle team.

Where do I redeem codes?▼

Menu → Redeem Code. All active codes on the codes page with one-click copy.

How do I get the Ghost Bike skin?▼

Complete a hidden Arc chain in Hethereau — community maps mark the start point.

Is Haniel really S-tier as an A-class?▼

Yes at A0 — exceptional buff kit that fits many teams. One of the best value units in the game.

Game crashes or quest bugs after patch 1.0.1?▼

Patch 1.0.1 fixed several quest and UI issues. Reload client; if stuck, check official channels for hotfix status.